For homes

Computer Support offers a complete repair, maintenance and problem solving service for both your computer and your software.

Services

Included in our visit is advice on matters such as virus protection, safe surfing, the best Office Software to use (some of the best is actually free!) and a host of other questions we can answer for you. Our customers often appreciate this add on service as much as the main reason they called us out.

An occasional software service and virus check can make a big difference to the speed, reliability and smooth running of your computer. We offer this at a lower cost and with a more personal approach than the better known computer service companies in the local area.

  • Virus Removal
  • Security advice and installation of anti-virus software
  • Repairing of Computer hardware and software faults
  • Re-installing operating systems
  • Installing simple, effective solutions for your email system
  • Disaster recovery of Data
  • General computer system servicing and maintenance

Home visit labour charges usually work out at £50 + VAT per repair, regardless of how long the job takes (within reason of course). Most of our customers make best use of this policy and will sort out a variety of issues whilst we are there, such as anti-virus program questions, sharing files between the computers in the home, how to backup files etc. Getting rid of a serious virus infection is one of the longer jobs we undertake, often requiring the computer to be brought back to our Service Centre for time consuming specialist scans. We still only charge £50 + VAT for this.

 

OUR SERVICES

  • “Always helpful & prompt to solve our problems, will also give advise and help over the telephone where possible. We will certainly continue to use you.....but we hope not too often!” Helen, Chester Motorhome Hire Ltd

  • “We always receive an excellent service from Computer Support. They are reliable, prompt and extremely patient, no matter how big or small the problem is!” Helen, Busy 0 to 5s Day Nursery

  • “Great service response and technical back up. They got us out of a real hole and are part of the team now.” Wayne Stansfield, Wayvik.com

  • “Very satisfied with work done to repair my pc. Very speedy and efficient service.” Alan Ward

  • “They give a professional and friendly service which is most appreciated.” Michael, Chester

  • “Thanks very much for all your help and patience!” Georgina, No77 Interiours

  • “Since engaging Computer Support to maintain our computers throughout our branch network, we have had nothing but exceptional service and high quality professionalism and cannot recommend them highly enough.” Neil Wilson, Thomas C Adams

  • “Always very good service from these guys. We would not use anyone else these days..” RTS Minibuses Chester, RTS Minibuses

  • “Everyone at Computer Support was very helpful in sorting out my computer, it was done quickly and without any hassle! Great service!” Nicky, Chester

  • “Just a quick email to thank everyone at Computer Support for the excellent work we have received, a very efficient team.” Keith McMillan, Ideal Computers UK Ltd

  • “I found your service excellent and cost effective. Very prompt and extremely secure as well as friendly and informed.” David, Ambient Marine

  • “A very professional outfit that does the job with no fuss.” Stephen, Eagle Security

  • “Here at M+B Motors we rely heavily on Computer Support as we are not as good with computers as we are with Mercedes repairs !! They are always ready to help with a patient and friendly service and do not over charge..” Tony and the staff, MB Motors Ltd

  • “We have used Computer Support in Chester both with our business computer and our personal computer problems. They have always been prompt, professional and competitively priced. We have no hesitation recommending them.” Norman Elias, Eaglestone Ltd